General Data Protection Regulation

Similarly to our work on your projects and our helping you to achieve your goals the personal data protection appears to be the essential part of the services we offer. Below you can find more information about our ways of processing your personal data and our privacy policy. 

Where can you find the contact information to our company?

We are the UP21 s.r.o. company, our IN is 03922961. You can pay us a personal visit or you can write us a letter to the following address: Pernerova 676/51, Karlín, 186 00 Praha 8. As the case may be you can write as an e-mail to the following address: info@up21.com.

You can use the contacts stated above to exercise all your rights described below.

What kind of your personal data do we process and why?

In case we lacked your personal data and the information about your plans we would not be able to ensure the main aim of our business which is financing your projects and helping you to realize them. Consequently we would not be able to inform you about the recent news in the start-ups world and the interesting events and innovations we have prepared for you. We typically process the following types of your personal data:

E-mail address:

We can send you information which may interest you as for instance the recent news in the start-ups world, invitations to events arranged by either our company or other companies providing we obtain your agreement to it. If need be we can also send you business information about interesting goods or services in case you agree to it.

You can revoke your approval to offer your personal data to our company using the link stated in any of our newsletters sent or you can write us an e-mail to the following address:  info@up21.com.

Cookie files:

In order to enable you to search our website easily and comfortably we also decided to process the cookie files. These are small size files which will be saved in your computer and then used by our website to remember important information from your visit [ e. g. the language preference, the way of searching our website etc.] The cookie files either help you to use our website comfortably or enable us to innovate it and display offers intended directly for your field of business. The cookie files enable us to collect different types of information including the IP address; the ID of the device used for searching the website; the browser type; the type of information you search; your reaction to advertisements; your website activities etc.  The information obtained by the cookie files differs depending on the type of the cookie file used. For more information see the following text:

Basic cookie files:

The basic cookie files are responsible for the proper function of this website. They enable the website navigation for instance. At the same time they make using this website easier. One of their functions is remembering your language preference all the time you are searching the website so that you will not have to choose the language again when clicking another page. They will be automatically deleted when leaving our website.

Analytical cookie files:

They enable us to understand better the way you use our website based on anonymous information [as for instance the number of times you clicked a certain link and which links you particularly clicked etc.]. We can further use this information to discover which links of our website work well and which not and to improve their content and function consequently.

Marketing cookie files:

They enable us to discover the way you search our website and which goods and services will be most useful for you. We can use this information to display the goods and services which will match your needs best. These cookie files enable us to display advertisements for the goods which may be interesting for you on our website and on other users’ websites.

Social media cookie files:

Social media cookie files enable you to join the social networks and use them to share a specific interesting content of our website.

Your project data:

In order to evaluate the aims of your project and to determine whether it is suitable for UP21 incubation we need your data stated in the registration form. These data is used only for internal needs of our company and are not transmitted to other companies.

We would like you to consider the fact that you are obligated to inform the other members of your team about our duty to process their personal data and your task is to obtain their agreement to provide us these data. 

Whom are your personal data transmitted to?

We use the Google, Inc.  Company to process the website searching information using the Google Analytics tool. It exploits the cookie files [see above] for measuring and evaluating the way of using our website.

Certain types of data are processed by our elaborators [as for instance our marketing consultants, accountants etc.],nevertheless, we do not transmit or trade your personal data to any other companies.  There is not any reason to worry about the security of your personal data being saved by our company.

How long do we preserve your personal data?

We are going to process your personal data which we obtained due to your agreement for 5 years.

The length of the cookie files preservation differs respecting the purpose of their use.

What are the rights related to your personal data?

The right to access your personal data meaning you can ask us what type of your personal data we preserve and what kind of actions were taken and are going to be taken in relation to them during the preservation period.

The right to correct your personal data – in case your personal data that we register are not updated or are incorrect you can ask our company to correct them.

The right to raise an objection – in case you assume that we process your personal data beyond the frame of our legitimate interest to prevent repeated orders and non-picking up the goods, you can raise an objection against such processing which we have to deal with.

The right to delete your personal data [the so-called `right to be deleted‘] meaning that we are obliged to delete all your registered personal data on your request for instance in the case you wish to be no longer registered in our database. Nevertheless, there may be another reason empowering or obliging us to preserve your personal data [for instance the duty resulting from the Accounting Act under point 4, etc.] due to which we would not be able to delete the personal data.

The right to limit the processing of your personal data – in some cases we are entitled to preserve your personal data but we are not entitled to use them for any purpose; This happens in the following cases:

  • you declare that your personal data is inaccurate and we need to verify your declaration;
  • if the personal data processing is unauthorized but you do not wish us to delete the personal data  and request to limit their processing only instead of deleting them;
  • if we no longer  need your personal data but you request us to preserve them for exercising your rights;
  • You raise an objection against processing the personal data in the period in which we verify whether the personal data will be processed within the frame of our significant interest or not. 

The right to transmit your data – we can provide you your personal data which we process on the bases of the contract concluded, your agreement to provide us your personal data and which are automated simultaneously on your request. We are able to provide you such type of data in the commonly used, machine-readable format. If need be we can transmit these data to the administrator you will appoint in case he will agree to it. 

The right to lodge a complaint-in case you assume that we are violating the rules of personal data processing in some respect you are entitled to lodge a complaint with the Office for Personal Data Protection.

Are your personal data safe enough while preserved by our company?

Certainly! All your personal data are fully secured against abuse and carefully guarded to prevent being accessed by any unauthorized persons.

In case you have a question related to our privacy policy you can write us to the following e-mail address: info@up21.cz. We may occasionally update these terms that is why we recommend you to visit this page from time to time.